Our goal at Signal Technologies Inc. is to provide our customers with the best service and repair program
at the lowest possible price.
Therefore, we have
initiated a "Flat Rate Repair Program" for the most common brand radios returned
to the factory for service and repair. This program is designed to minimize
factory turn-around time and repair charges. This directly benefits
Signal Technologies Inc customers by limiting equipment downtime and
decreasing your overall cost of owning two-wayradio products.
Request your Repair Authorization Number
(RA Number) either online or over the phone. Call us at 1-970-350-0131 or
fill out our Online Repair Request Form
Prom Programming $35.00per unit (Does not include
prom)
PC Programming $25.00per
unit
Radio Repair and
Testing All
communications equipment received for service and repair undergo complete
diagnostic testing to factory specifications charge includes all time &
materials necessary to return your radio to original conditions. This does not
include any radio damaged by abuse or misuse, displays, logic, antennas,
batteries, accessories or the availability of parts. Signal Technologies Inc.'s experienced service technicians utilizing the latest electronic equipment
performing repairs and testing.
Technology Updates
For maximum
radio performance and operation all communications equipment received for
service and repair are programmed with software updates and the latest product
improvements, as needed.
New Repair Parts
Whenever
Signal Technologies Inc. receive a radio for service and repair and is
diagnosed as having a defective or marginal board level component(s), the
replacement part is a new component, not used or refurbished so your two-way
radio operates like new.
Case Cleaning and
Re-labeling All
radios received for service and repair are cleaned externally before being
returned, including new labels whenever necessary.
Extensive Quality
Control Procedures All repaired two-way radio products are subject to the same stringent
Quality Control procedures just like the new radio products coming off the
manufacturing line. Every repaired radio must meet extensive factory QC
specifications without compromise before it is returned to you.
90-day Limited
Repair WarrantyWhen your two-way radio(s) leaves our repair facility in Colorado, you have
the security in knowing that the service and repair is covered by a 90-day
limited repair warranty. Rates are subject to change without prior notice.
Return shipping is not included in the rates. Return shipment will be via UPS
ground unless otherwise specified.
Non
Repairables: There is no charge for a technician looking
at a non-repairable radio, a nominal shipping fee will be charged for customers
wanting non-repairable units returned.
Service Department is available Mon-Fri 8:00 AM - 5:00 PM MST
Ship
Radios To:
Radio
Repair Dept: 2163 31st Street
Greeley, Co 80631